Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Pranay Parab is an independent tech journalist based in Mumbai, India. He covers tech for Lifehacker, and specializes in tutorials and in-depth features. If you're on iPhone and want to record your ...

If you’re experiencing difficulties with recording calls on your iPhone, rest assured that you’re not the only one facing this challenge. Many users encounter issues with this feature, which can arise ...

5 Key Call Center Software Features + How to Judge Them Your email has been sent There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what ...

In November, Call Recording for the Pixel Phone app started seeing a broad rollout, and it’s now getting international ...

Google is rolling out native call recording to older Pixel phones that don’t have the AI-powered Call Notes feature. The feature is now available to the Pixel 6 series and later through the Google ...

Several months after Google rolled out Call Recording for Pixel 6 and newer devices in the US, the feature is expanding to more countries.

Chris has reported for various tech and consumer goods outlets over the past decade, including Android Police and MakeUseOf since early 2022. Previously, he has contributed to outlets such as ...