Operational resilience has become a top priority for many organizations, particularly for banks and financial services. It's ...
I'm at the cusp of a huge move up in my career, and I could use some perspective from some others in IT. By title, I'm currently a Network Administrator, although my responsibilities are those of a ...
A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...
Stadium Management South Africa (SMSA) CEO Bertie Grobbelaar says they are forging ahead with the implementation of their new ...