It's a complaint often heard in law enforcement agencies nationwide: "We don't know what we don't know." Police from one jurisdiction are unaware of a burglary ring operating in a neighboring city. Or ...

Budhitama Subagdja (Pak Budhi), who is a Senior Research Scientist at SMU’s School of Computing and Information Systems (SCIS), has been working on the research project titled “K-EMERGE: Knowledge ...

Knowledge management systems help companies store, access and organize documents and information. Both internal teams and external stakeholders might access and use your documentation. Centralizing ...

Imagine a caller saying to an agent: “Do you work for the company or are you one of those outsourced customer service people?” Then the caller adds, “Because employees give the right answers but, the ...

Every now and then, an idea or concept takes the productivity nerds of the internet by storm. We get so obsessed that it breaks through to the mainstream, and you can’t seem to go anywhere online ...

Before Covid-19, travel and tourism had become one of the most important sectors in the global economy, accounting for 10% of GDP and more than 320 million jobs worldwide, according to the IMF. After ...

Debate and discussion around data management, analytics, BI and information governance. This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a ...