RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, ...

Study of 11 LLMs shows they rarely refuse to answer, even when they probably should Artificial intelligence chatbots can be ...

MIT research reveals that leading AI chatbots provide lower-quality responses and refuse more queries from less educated ...

Microsoft Research has produced a peer-reviewed study showing that the leading AI chatbots lose significant accuracy as ...

Large language models (LLMs) have been championed as tools that could democratize access to information worldwide, offering knowledge in a ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

A growing body of research now quantifies what many chatbot users have suspected for months: the longer a conversation runs, ...

However, a new study reveals that while chatbots can pass medical exams, they are far from being competent medical practitioners. This article explores the findings of a large-scale study published in ...

The pizazz feels welcoming and familiar: the expectant crowd filling a hangar-sized convention hall; a stage the width of a football field; the pounding music and widescreen visuals; the discreet ...

Reminding someone who has come to rely on a chatbot that they are not human may push them into what's known as the ...

Subtle shifts in how users described symptoms to AI chatbots led to dramatically different, sometimes dangerous medical advice.

By Priyanjana Pramanik, MSc. Despite near-perfect exam scores, large language models falter when real people rely on them for ...