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With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

ManageEngine, a real-time IT management company, has released theServiceDesk Plus-MSP iPhone app, a voice-enabled mobile app for managed service providers (MSPs) running an IT help desk. The ...

When the big guns of service management software are too pricey for your budget and demanding of your staffing resources, where do you turn? ManageEngine has been a good choice for Alex Walker, IT ...

As part of a product upgrade, a company that sells web-based applications for managing IT infrastructure has added directory integration to one of its products to simplify user sign-on. ManageEngine, ...