AUSTIN, Texas, February 25, 2025--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its ...
IT Service Management refers to how IT teams deliver services, from resolving support tickets to managing assets, incidents, and service requests. Traditional methods like spreadsheets and shared ...
PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the results of its inaugural IT service management (ITSM) survey of organizations using help ...
ManageEngine recognized for its completeness of vision and ability to execute This is the fifth Magic Quadrant recognition for ManageEngine in 2022 Download a complimentary copy of this report at mnge ...
Sridhar Iyengar, Vice President, ManageEngine. The results of a recent survey done by ManageEngine has revealed that 85 percent of users believe ITSM analytics will enhance IT service delivery, a ...
Dubai, UAE — ManageEngine, the enterprise IT management division of Zoho Corporation, today announced the results of its survey, The State of ITSM Two Years Into the COVID-19 Pandemic, following up on ...
* ServiceDesk Plus request life cycle feature simplifies request handling to achieve consistency of IT service delivery. * Uses drag-and-drop interface to visually design the life cycle of a request. ...
Certification signifies that ServiceDesk Plus and the teams behind it adhere to ITIL best practices Reaffirms ManageEngine as a trusted partner for businesses seeking an industry-certified service ...