Cowen & Co's hint at a general trend downwards in SAP maintenance revenue may be something of a stretch given the sample size used to arrive at its assessment. But the inevitable nose dive in this ...

Nobody likes to pay more for something that they’ve been already getting, for roughly the same price, for a decade. So when SAP announced this past July that all of its customers (new and old) would ...

Yesterday's announcement by SAP that it plans to raise prices for Standard Support by an effective 5.5 percent in July (18 percent to 19 percent represents a 5.5 percent increase in real money), while ...

SAP’s recently announced plans to overhaul its support services have user groups giving the thumbs up, although it may be some time before many customers feel a big difference. Dubbed One Support, the ...