In a world of instant messaging, emojis and even AI-generated love letters, Lauren Marrus is placing her bet on something ...

It’s hard to imagine there’s anyone who still finds an emailed thank-you note from a company endearing. How about a handwritten card from the CEO? That’s surely more likely to elicit a warm response, ...

I am a serious supporter of the handwritten thank you note. As a child, I was forced to write thank you notes. I had stationery cards with golden “M”s embossed on the front, and these appeared every ...