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CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...
In the AI wars, where tech giants have been racing to build ever-larger language models, a surprising new trend is emerging: small is the new big. As progress in large language models (LLMs) shows ...
Nationwide, healthcare leaders are recognizing the value of incorporating virtual nursing into service lines that have historically followed direct care models. Virtual nursing is a logical response ...
Sometimes the best way to solve a complex problem is to take a page from a children’s book. That’s the lesson Microsoft researchers learned by figuring out how to pack more punch into a much smaller ...
Large language models (LLMs) use vast amounts of data and computing power to create answers to queries that look and sometimes even feel “human”. LLMs can also generate music, images or video, write ...
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