Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Joburg’s SAP billing nightmare strikes again in déjà vu moment By Nicola Mawson, Contributing journalistJohannesburg, 10 Feb 2026City of Johannesburg residents claim the billing system is again a mess ...

The company revealed more details about its "operational intelligence platform" for contact centers — the massive customer service operations that companies across healthcare, travel, and financial ...

Kelly Anne has over six years of experience with reporting and editing in the personal finance space. Her work has been featured in national publications including Reader’s Digest, CNBC and Forbes.