Salesforce (CRM) is rated Hold as Agentforce's rapid growth is from a small, unproven base and does not justify current premium valuation. Agentforce and Data 360 combined represent only ~$1.4B in ARR ...

CRM has long been a staple in sales interactions, marketing campaigns, and customer records. But now it is growing in prominence in the contact center as the agents’ primary desktop interface. Agents ...

5+ years in Microsoft Dynamics CE/CRM, with strong end-to-end enterprise implementations in an architect or lead role. Proven track record designing end-to-end Dynamics 365 CRM architectures, covering ...

Salesforce, Inc. (NYSE: CRM) will release earnings results for the third quarter after the closing bell on Wednesday, Dec. 3. Analysts expect the San Francisco, California-based company to report ...

Digital government is a trust-based revolution. As global agencies embrace AI and cloud customer relationship management systems, they carry a responsibility to uphold ethics, transparency and ...

Lightfield, a customer relationship management platform built entirely around artificial intelligence, officially launched to the public this week after a year of quiet development — a bold pivot by a ...

Relationships are the heartbeat of professional services. Building trust happens in small, meaningful moments: a thoughtful follow-up email or remembering a client’s milestone. Million-dollar deals ...

Across the globe, pioneering organizations are harnessing the power of AI and agents to enable smarter, faster decisions, and take action to deliver meaningful business outcomes. The rise of AI and ...

Salesforce (NYSE:CRM) said on Wednesday that it will invest $1B in Mexico over a span of five years, as the Marc Benioff-led company continues to search for artificial intelligence-related growth. As ...

Salesforce reported better-than-expected earnings and revenue for the latest quarter but issued disappointing guidance. Salesforce's stock has been the worst performer in large-cap tech this year. The ...

There are at least two things our Leaders categories have in common: They are all marked by healthy growth, and artificial intelligence figures prominently in all of them. Those two things are ...