A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

AI overuses the punctuation mark because of how it's trained and how it predicts text, researcher Mustafa Ocal explains.

The rise of machine writing is a great opportunity for literature.

Why visit Colombia in 2026? I recently returned from ten days visiting four Colombian cities, Bogotá, Pereira, Cartagena, and ...

I wore the world's first HDR10 smart glasses TCL's new E Ink tablet beats the Remarkable and Kindle Anker's new charger is one of the most unique I've ever seen Best laptop cooling pads Best flip ...

A survey of more than 6,000 participants has found that more than a third of phone use (36%) takes place without a clear ...

For adults over 60, cannabis use is increasing faster than in any other demographic. But science has yet to keep up with why older adults are using cannabis products, which products they choose, and ...

There was a time in the late 2000s and early 2010s when seeing a “Sign in with Google” option on a new website or service was a sign of relief for me. I didn’t need to create a new username and ...

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...

Obsidian Note Taking reshapes how information is captured, connected, and rediscovered by turning simple Markdown files into a dynamic, interconnected system. Instead of isolating notes in folders, ...

Microsoft Defender is good now, but I still treat it like a simple lock instead of a full security system. Marshall Gunnell is a Tokyo-based tech journalist and editor with over a decade of experience ...